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Government Information



Website: his.gov.bc.ca
Access the report from the Seniors Advisory Council online at www.his.gov.bc.ca/seniors.

BC National Association of Federal Retirees

Phone: 250.568.7718
For more information call Ken Jones or E-mail him at kenjonesbc@shaw.ca

Canada Benefits

Phone: 1.800.622.6232
Information about federal, provincial, and territorial benefit programs and services for seniors and individuals.

Canada Border Services Agency

Phone: 1.800.461.9999
Website: cbsa.gc.ca
General border services information. Speak to an agent from 8:00 am – 4:00 pm Monday to Friday.

Canada Revenue Agency

Phone: 1.800.714.7257
Website: cra-arc.gc.ca
The Canada Revenue Agency (CRA) administers tax laws for the Government of Canada and for most provinces and territories, and administers various social and economic... Continue Reading →

Canadian Heritage

Phone: 1 800 O-Canada (1.800.622.6232) or TTY: 1.800.926.9105
Website: pch.gc.ca
National policies and programs to promote Canadian content, foster cultural participation, active citizenship and participation in civic life, and strengthen connections among Canadians. Monday to... Continue Reading →

Doug Routley, MLA for Nanaimo-North Cowichan

Phone: 250.245.9375
Address: Box 524/ 524-1st Ave., Ladysmith BC
Advocacy and referral, fax service, photocopying, certify true copy service, ministry contact information.

Guaranteed Income Supplement (GIS)

Phone: 1.800.277.9914
Eligible individuals receive Guaranteed Income Supplement in Canada after submitting the Guaranteed Income Supplement or Statement of Income for the Allowance or Allowance for the... Continue Reading →

Homeowner Grant Programs

Phone: 1.888.355.2700
Address: Box 9991, Stn Prov Govt, Victoria BC
One of three provincial property tax assistance programs offered to help homeowners reduce taxes.

Income Security Programs

Phone: 1.800.277.9914
Website: hrsdc.gc.ca
Canada Pension Plan, Old Age Security, Guaranteed Income Supplement.

Information – Government of Canada

Phone: 1.800.622.6232
Website: canada.gc.ca

Legal Service Society

Phone: 1.866.577.2525
Website: lss.bc.ca
The Legal Services Society (LSS) is a non-profit organization created by the LSS Act in 1979 to provide legal information, advice, and representation services to... Continue Reading →

Leonard Krog, MLA for Nanaimo

Phone: 250.714.0630
Address: 4-77 Victoria Cres.
MLA for Nanaimo since May 2005 and serves as Opposition critic for the Attorney General.

Medical Service Plan

Phone: 1.800.663.7100
Automated 24/7 phone service with limited information about your MSP account, benefits and services.

Nanaimo Council and Mayor

Mayor Bill McKay - 250.755.4400 Councillor Bill Bestwick - 250.713.6876 Councillor Diane Brennan - 250.713.6996 Councillor Jim Kipp - 250.753.5212 Councillor Gord Fuller - 250.714.3551... Continue Reading →

National Association of Federal Retirees

Phone: (Ken) 250.568.7718 or (Bob) 250.468.0260
Join Federal Retirees and protect your pension and benefits. With more than 50 years advocating for federal retirees, veterans and their families, our Association is... Continue Reading →

Passport Canada

Phone: 1.800.567.6868
Website: ppt.gc.ca
Application forms: Passport offices, Canada Post outlets, via the Internet.


Phone: Victoria 250.387.6121 OR 1.800.663.7100
Website: gov.bc.ca
Provides financial assistance to BC residents for eligible prescription drugs and designated medical supplies. Contact us Monday through Friday, 7:30 am - 5:00 pm Pacific... Continue Reading →

Property Tax Deferment

Phone: 250.356.8121 (Victoria) OR Toll-free in BC 1.888.355.2700
Website: bit.ly
Homeowners aged 55 years and over may defer the payment of annual property taxes on their principal residence. Contact us with your questions about deferring... Continue Reading →

Senior Advocate Office

Phone: 250.952.3181 or Toll-free: 1.877.952.3181
Address: 1st Floor, 1515 Blanshard Street PO Box 9651, STN PROV GOVT, Victoria BC, V8W 9P4
The Office of the Seniors Advocate monitors and analyzes seniors’ services and issues in B.C., and makes recommendations to government and service providers to address... Continue Reading →
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